What To Expect

In this 1hr webinar we cover:

  •  What is customer experience
  • Knowing your stakeholders
  • Resourcing the right things
  • Measuring customer experience
  • And more

The course is presented by Gavin Heverly of Rise Above Consulting.


The recording is available to CBJ members at the Biz level ($150/year) or higher. Access is now integrated into our website - if you are logged in, you can watch any of the recordings here:
Climbing Gym Management Series on CBJ

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You can also purchase this individual webinar for $59 above.

Excerpt: Testing & Iteration

Excerpt: Resource The Right Things