All Courses
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Building with Purpose - Balancing Passion, People and Profit for Lasting Impact
CourseTo successfully bring a meaningful building project to life, it's essential to balance passion with practical business needs. Focusing on People, Purpose and Profit can help you align your vision with long-term sustainability.
$59
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Design Considerations for New Facilities
CourseQuality wall design drives facility functionality, impacts the look and feel, and dictates the budget for most big-ticket items. However, it can be easy for the design to be an afterthought. In this seminar we’ll discuss how to steer that process.
$59
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Supercharge Your Marketing with Personalization
CourseYou need marketing messages that resonate - meeting your customers needs with the right message at the right time. Personalized campaigns do this, however the true magic is in how gyms can now adapt when their messaging isn't quite hitting the mark.
$59
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Incident Response As Customer Service
CourseRisk management isn't usually viewed as an element of customer service. To see how this makes sense we combine both standards and expectations as well as practical actionable steps and best practices. What type of service should you deliver?
$59
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Event Routesetting: Comps, Leagues, Holidays & More
CourseHow does routesetting for events differ from everyday commercial setting? How do events affect gym rotation and logistics? How can you minimize impacts to your community? Every gym and event is different and will require something unique.
$59
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Curating your Product Mix - A Continual Process
CourseA fresh product mix is fundamental to success for your retail shop. Keep your selection from getting stale, make the most of relationships with reps, handle long lead times, and understand that your process should be checked on continually.
$59
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Developing Your Building for the Business of Play
CourseWhen developing a climbing gym you need to balance your vision and passion with the reality of business planning and building construction. Organizing and balancing these aspects from the start lets you focus on creating building a top tier facility.
$59
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Unleash Your Most Powerful Asset: The People
CoursePerformance Management is a complex art that blends policy, process, leadership, management and communication skills. In this webinar, we unpack it all and come away with tangible takeaways that you can implement to improve how your teams perform.
$59
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Your Sustainable Routesetting Program
CourseDesign a routesetting program that meets your gym's unique needs and keeps you competitive. Attract and retain talent while being mindful of budgets, as well as structure a program in a way that reflects the priorities of your community and brand.
$59
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Scale Your Business, Scale Your Team: Professional Development and Org Structure Planning
CourseWhether you are opening your first gym or your tenth, an owner, manager or team member, professional development is the key to growth and increasing value in your culture. Learn some tools to make org structure planning attainable and actionable.
$59
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Opening A Climbing Gym: Adjusting the Dials of Development
CourseOpening a climbing facility isn’t just about the business model, your budget, real estate, operations, cool climbing walls, or construction costs; developing a project efficiently is about is about balancing all these parts.
$59
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Prepare to Scale Your Climbing Gym Business
CourseIn this seminar we will talk about general considerations for scaling your business, what you should make sure you are doing really well before you scale, and the major hurdles to scaling.
$59
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Mastering Business Risk, Safety, & Crisis
CourseIn this seminar we will talk about some of the common but less discussed business risks and strategies to mitigate them: protecting your business from competition, staff safety and risk management training, managing HR crises, and more.
$59
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Make Next Year Your Best Ever
CourseAnnually revisiting your planning and budgets for the coming year is an essential step to creating a sustainable business.
$59
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Build Programs Your Customers Will Love
CourseProgramming is a key customer attractor, contribute to retention, and can dramatically increase your bottom line. Program development methods help reduce the guesswork.
$59