All Courses
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Planning Your Bouldering Padding
CoursePadding is such an important part of the customer experience, and a critical part of the risk management of any bouldering area. There are questions of durability, serviceability, and aesthetics. And of course it all has to be done on a budget.
$59
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Digital Advertising for Climbing Gyms
CourseHow can climbing gyms level up their digital marketing with limited budget and staff time? Get clear ideas on what kind of content to post, how to use customer data to run ads that work, and how your online presence can help or hinder.
$59
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Securing Funding to Open Your First Climbing Gym
CourseA huge challenge aspiring gym owners face is securing adequate funding. Learn practical steps to obtain financing, with a focus on Small Business Administration (SBA) 7(a) loans, their requirements, and other essential considerations.
$59
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How Facility Design Can Help Fundraising and the Bottom Line
CourseFacility design is about visualizing the relationship between your vision and your business model. When your facility design tells that story, it helps investors and stakeholders understand how the numbers manifest themselves.
$59
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The Growth Journey: Best Practices for Expansion
CourseGoing from running one gym to two or more locations may not sound like an enormous hurdle at the outset, but many gym operators who have gone through the process might disagree. Hear about opportunities and pitfalls that accompany expansion.
$59
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Building with Purpose - Balancing Passion, People and Profit for Lasting Impact
CourseTo successfully bring a meaningful building project to life, it's essential to balance passion with practical business needs. Focusing on People, Purpose and Profit can help you align your vision with long-term sustainability.
$59
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Design Considerations for New Facilities
CourseQuality wall design drives facility functionality, impacts the look and feel, and dictates the budget for most big-ticket items. However, it can be easy for the design to be an afterthought. In this seminar we’ll discuss how to steer that process.
$59
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Supercharge Your Marketing with Personalization
CourseYou need marketing messages that resonate - meeting your customers needs with the right message at the right time. Personalized campaigns do this, however the true magic is in how gyms can now adapt when their messaging isn't quite hitting the mark.
$59
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Incident Response As Customer Service
CourseRisk management isn't usually viewed as an element of customer service. To see how this makes sense we combine both standards and expectations as well as practical actionable steps and best practices. What type of service should you deliver?
$59
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Event Routesetting: Comps, Leagues, Holidays & More
CourseHow does routesetting for events differ from everyday commercial setting? How do events affect gym rotation and logistics? How can you minimize impacts to your community? Every gym and event is different and will require something unique.
$59
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Curating your Product Mix - A Continual Process
CourseA fresh product mix is fundamental to success for your retail shop. Keep your selection from getting stale, make the most of relationships with reps, handle long lead times, and understand that your process should be checked on continually.
$59
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Developing Your Building for the Business of Play
CourseWhen developing a climbing gym you need to balance your vision and passion with the reality of business planning and building construction. Organizing and balancing these aspects from the start lets you focus on creating building a top tier facility.
$59
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Unleash Your Most Powerful Asset: The People
CoursePerformance Management is a complex art that blends policy, process, leadership, management and communication skills. In this webinar, we unpack it all and come away with tangible takeaways that you can implement to improve how your teams perform.
$59
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Your Sustainable Routesetting Program
CourseDesign a routesetting program that meets your gym's unique needs and keeps you competitive. Attract and retain talent while being mindful of budgets, as well as structure a program in a way that reflects the priorities of your community and brand.
$59
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Scale Your Business, Scale Your Team: Professional Development and Org Structure Planning
CourseWhether you are opening your first gym or your tenth, an owner, manager or team member, professional development is the key to growth and increasing value in your culture. Learn some tools to make org structure planning attainable and actionable.
$59